Customer Service

Customer Service
BUYALOTOFTHINGS is dedicated to providing you, our valued customer, with the best and most courteous service. Please call or e-mail us if you have any questions. Toll Free: 855-7 -THINGS (855-784-4647) E-mail: buyalotofthings@gmail.com
Return Policy
BUYALOTOFTHINGS guarantees full credit for product only or, if available, replacement for all defective items. You may return a defective product up to 14 days after you receive it. NO REFUNDS WILL BE AUTHORIZED AFTER 14 DAYS. Case lots must be returned in the original shipping carton with all individual items unopened. No partial returns will be accepted. All shipping costs for merchandise authorized by BUYALOTOFTHINGS to be returned to BUYALOTOFTHINGS shall be at the customer's expense. All returns require a Return Authorization number (RA#) which is good for 10 days. No returns will be accepted without an RA#. This policy is strictly enforced. Please call Customer Service at 855-784-4647 or E-mail buyalotofthings@gmail.com to get a Return Authorization number (RA#). The liability of BUYALOTOFTHINGS for losses or damages, arising out of any cause whatsoever, is limited to full refund of the purchase price or at our option, repair or replacement of the product(s).
Shipping
It is conceivable products will be shipped from multiple shipping points, therefore shipping costs may vary. Unless otherwise noted, shipping and handling will be added to the cost of the order. Please call 855-7 things (855-784-4647) for shipping destinations outside the United States of America.
Shipping Methods and Options
Our Shipping Method is typically UPS Ground, based on destination and weight. Shipping to Canada and UK will include all/any duties & tariffs. Puerto Rico, & APO/FPO will incur overseas rates too. If you require delivery to other locations please call for rates. Additional Freight charges may apply on heavy or bulky products, but this will be declared in the shopping cart BEFORE you checkout
Delivery Times and Requirements
Upon receipt of an order BUYALOTOFTHINGS processes the order within 48 hours. Most orders arrive within 5-10 business days. Shipping confirmation emails will be sent to you when your products leave the warehouses. BUYALOTOFTHINGS in all cases tries to expedite all orders in a timely fashion. Multiple shipping points, backordered product and availability of the product(s) are considerations impacting delivery time. If you order several different products at once they may come from multiple shipping points and may arrive on different days. Customers shall be advised as to backordered products or out of stock products which may no longer be available.
Backordered and Discontinued Products
You will be notified immediately of any product that may be backordered. If the product you ordered has been discontinued or is no longer available from the supplier, we will contact you to offer a substitute product: or, if you choose, you may cancel your original order. For assistance, e-mail buyalotofthings@gmail.com or call toll free 855-7 things (855-784-4647).
Order Adjustment and Cancellation
BUYALOTOFTHINGS cannot accept Post Office Box addresses for shipment. We can only ship to physical street addresses. Shipping addresses must comply with commercial delivery standards used by all majors carriers, such as UPS, USPS, Federal Express, Airborne Express and DHL. In the event you desire to cancel an order, please notify us within 24 hours of order placement. Email buyalotofthings@gmail.com or call 855-7-THINGS (855-784-4647) Please provide the Order number and reason. If you desire to cancel an order after the 24 hour period, it is probable that the order will have been processed. If the shipment can be canceled, we will cancel the order. If not, the return policy will be in effect with return shipping charges applicable.